Shipping policy
If you have any questions about the delivery address or shipping cost, please feel free to contact us:
📮 support@smlrobicycle.com
📮 smlroebikeofficial@gmail.com
United States:
- Shipping Time: 7-15 days
- Transportation Method: Sea or Rail
- Shipping Cost: Free Shipping (includes freight, customs duties, and VAT)
- Additional Information: In-stock models in the US ship from our warehouses with an estimated delivery time of 7 days.
Canada/Mexico:
- Shipping Time: 45-60 days
- Transportation Method: Sea or Rail
- Shipping Cost: $300 (excluding freight, customs duties, and VAT)
Europe (Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden):
- Shipping Time: 60-75 days
- Transportation Method: Sea or Rail
- Shipping Cost: $200 (excluding freight, customs duties, and VAT)
- Additional Information: In-stock models in Europe ship directly from our warehouses with an estimated delivery time of 7 days.
Other European Countries (Åland Islands, Albania, Andorra, Armenia, Belarus, Bosnia and Herzegovina, Cyprus, Faroe Islands, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Vatican City, Iceland, Isle of Man, Jersey, Kosovo, Liechtenstein, Malta, Mayotte, Moldova, Monaco, Montenegro, North Macedonia, Réunion, San Marino, Serbia, Svalbard and Jan Mayen, Turkey, Ukraine):
- Shipping Time: 60-75 days
- Transportation Method: Sea or Rail
- Shipping Cost: $200 (excluding freight, customs duties, and VAT)
United Kingdom/Japan/South Korea:
- Shipping Time: 15-45 days （UK: 60-75 days）
- Transportation Method: Sea or Rail
- Shipping Cost: $200 (excluding freight, customs duties, and VAT)
Australia/New Zealand:
- Shipping Time: 15-45 days
- Transportation Method: Sea or Rail
- Shipping Cost: $100 (excluding freight, customs duties, and VAT)
Other Asian Countries:
- Shipping Time: 15-45 days
- Transportation Method: Sea or Rail
- Shipping Cost: $300 (excluding freight, customs duties, and VAT)
China/Taiwan/Hong Kong/Macau:
- Shipping Time: 7-15 days
- Transportation Method: Air
- Shipping Cost: Free Shipping (includes freight, customs duties, and VAT)
Norway/Switzerland:
- Shipping Time: 15-45 days
- Transportation Method: Sea or Rail
- Shipping Cost: $600 (excluding freight, customs duties, and VAT)
Additional Information:
- Customized Products: For customized orders, delivery time is generally 15 to 20 days.
- Shipping Times: Estimates may vary due to various factors, and we'll provide tracking information for customers.
- Customer Support: For any questions or assistance, contact our customer support team at support@smlrobicycle.com.